Serves as the advocate for providers by demonstrating accountability and ownership to resolve issues Service Providers in a multi channel environment including call, concurrent chat, as required Quickly and appropriately triage contacts from healthcare professionals (i.e., physician offices, clinics, billing offices) Seek to understand and identify the needs of the provid

Collaborates with the University Bursar, Registrar, IT Services and Web Services departments to ensure smooth processes throughout the insurance plan year. Coordinates the administrative aspects of a competitive bid process for USHIP and the optional insurance plans. Maintains the University Student Health Insurance Administration Tool, which tracks students' annual enrol

$3,000 SIGN ON BONUS FOR EXTERNAL APPLICANTS “A Day in the Life” video Opportunities with Genoa Healthcare. A career with Genoa Healthcare means you’re part of a collaborative effort to serve behavioral health and addiction treatment communities. We do more than just provide medicine we change lives for the better. People with serious mental or chronic i

Create an overall vision for the health plan team to ensure they can navigate a rapidly changing industry and leverage innovation to capture opportunities for growth and/or improvement Develop and execute market specific strategies to drive sustainable and profitable growth while setting the strategic direction to drive business growth Drive industry leading customer serv